These terms govern the public marketing site and the demo-request form at thirdkey.ai. Our open-source projects are governed by their own licenses; Symbiont Enterprise customers are governed by a separately signed contract. We have written these terms to be as short and as clear as the law lets us.
ThirdKey.ai is operated by Tarnover, LLC, a California limited liability company (“ThirdKey”, “we”, “us”, “our”). These Terms of Service (“Terms”) form a binding agreement between Tarnover, LLC and you — the individual or entity accessing the site (“you”).
By accessing or using thirdkey.ai you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use the site.
These Terms cover only:
They do not cover:
You may use thirdkey.ai if you are at least 16 years old (18 if you are signing up for a commercial demo) and not barred from doing so under applicable U.S. or international law (including U.S. trade-sanctions regulations administered by OFAC).
If you submit the demo-request form on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
You agree not to:
We may, at our discretion and without notice, block IP addresses, throttle requests, or refuse the site to anyone we reasonably believe is in breach of this section.
The site itself — including its design, copy, images, and the videos that appear on it — is the property of Tarnover, LLC and is protected by copyright, trademark, and other applicable laws.
You may:
You may not copy substantial portions of the site, mirror it, or use its content to train a generative model without our prior written permission. The marks ThirdKey, Symbiont, SchemaPin, AgentPin, ToolClad, and the keyhole logo are trademarks of Tarnover, LLC; their use in commerce requires a license.
When you submit your email through the demo form:
Submitting the form does not create a contract, a quote, a price commitment, or any obligation on either side beyond the privacy commitments in our Privacy Policy.
Our open-source projects are independent of these Terms. When you clone, fork, or build software from any of the following, the license file in that repository governs — not this page.
The open-source software is provided as-is by its license, with no implied warranty of any kind. If you build a production system on top of these primitives, the responsibility for that system is yours — and our recommendation is to talk to us about Symbiont Enterprise.
Symbiont Enterprise is sold by direct contract only. Pricing, deployment options, support response times, security commitments, audit rights, indemnities, and the data processing addendum (DPA) are all written into a master services agreement that is signed before any deployment.
Anything described on the Enterprise page is informational, not contractual. Where these Terms and a signed enterprise agreement conflict, the signed agreement controls.
If any page on this site references output produced by a language model (an example response, a sample log line, an illustrative agent transcript), that output is presented for illustration only. It is not legal, medical, financial, or operational advice; it is not a guarantee of how any specific model will behave at runtime; and it does not represent the considered judgement of Tarnover, LLC.
The whole point of the products we build is to constrain what an agent does, not to vouch for what a model says. Treat any model-generated text on this site accordingly.
This section does not exclude warranties or liabilities that cannot be excluded under applicable consumer law in your jurisdiction. Where such law gives you a non-excludable warranty, it stands.
If you require liability commitments commensurate with a production deployment, those are negotiated as part of a signed enterprise agreement (see §008).
You agree to defend, indemnify, and hold harmless Tarnover, LLC from and against any third-party claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of:
We will give you prompt written notice of any claim subject to this indemnity, allow you to control the defence and settlement (provided no settlement requires us to admit fault or pay money without our consent), and reasonably cooperate at your expense.
You may stop using the site at any time. We may also block or restrict your access at any time, with or without notice, if we reasonably believe you have breached these Terms or are causing material harm to the site or its users.
Sections that by their nature should survive termination — including §005 (IP), §010 (Disclaimer), §011 (Liability), §012 (Indemnity), §015 (Governing law), and §016 (Disputes) — will survive.
We may update these Terms when our practices change or when the law requires it. The current effective date is shown at the top of this page. For material changes, we will surface a banner on the site for at least 14 days before the new version takes effect; for clarifications or non-material edits, the change is effective on posting.
Continued use of the site after the effective date is your agreement to the updated Terms. If you do not agree, your remedy is to stop using the site.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Nothing in this section deprives you of mandatory consumer-protection rights granted by the law of your country of residence.
Step 1 — informal resolution. Before filing any formal claim, you agree to email legal@thirdkey.ai with a concise description of the dispute and the relief you are seeking. We will reply within 30 days and try to reach a fair outcome by good-faith negotiation.
Step 2 — courts. If we cannot resolve the dispute in 60 days, either party may bring it before the state or federal courts located in Los Angeles County, California. The parties consent to the exclusive jurisdiction and venue of those courts.
Small claims. Either party may bring an individual action in any small-claims court of competent jurisdiction.
Class-action waiver. To the extent permitted by law, both you and Tarnover, LLC waive the right to bring any claim as a plaintiff or class member in any purported class or representative proceeding.
Time limit. Any claim arising out of or relating to these Terms or the site must be filed within one (1) year of when the claim arose, or it is permanently barred.